HELP & SUPPORT
Find the next step without losing your work.
Start with the guide closest to what you are doing. Before troubleshooting storage or browser compatibility, download any export or project backup you cannot replace.
Record a voiceover
Set up the microphone, teleprompter, mistakes, and first export.
Open guide →Edit audio by transcript
Select spoken words, listen to the matching range, remove it, and undo safely.
Open guide →Use local transcription
Understand model downloads, device processing, timing, and troubleshooting.
Open guide →Edit video in the browser
Import media, arrange linked clips, mix sound, add graphics, and export.
Open guide →Generate and review captions
Choose the correct audio, follow word timing, style captions, and verify export.
Open guide →Blur a face or object
Add a blur shape and follow movement with manual keyframes.
Open guide →Before reporting a browser problem
Note the browser and version, operating system, project action, visible error, and whether the problem still happens after reopening the project. Do not include private scripts, transcripts, or media unless you intend to share them for diagnosis.